Who is ASSERgerrard.co.uk?
AsserGerrard.co.uk is the e-commerce trading name of Chimo Sheffield (Manufacturing) Limited, a manufacturer in quality UK manufactured silverware. We are committed to providing users with an Internet experience that respects their privacy. We adhere strictly to the requirements of the UK Data Protection Act 1998.
This site uses GeoTrust EV SSL CA 256-bit SSL encryption to offer secure communications by encrypting all data to and from the site.
GDPR in a nutshell
AseerGerrard.co.uk & Chimo Sheffield (Manufacturing) Limited, value your privacy. We are committed to keeping your data safe. To reflect the new General Data Protection Regulation (GDPR) changes, here is a brief explanation our committment to you.
Why do we collect data?
We only collect personal data to be able to service your order.
Do we share your data?
No, we have never shared your data with third parties and never will
How do we use your data?
We only use your data in relation your order. We send order confirmation emails, shipping emails and may use your telephone or email information should there be a query regarding your order.
Anonymous Data
We use Google Analytics to study how the website is used so that we can improve the experience of all visitors and improve our marketing. We only use this anonymously and never directly associated individual activity with individual users.
Do we store your data?
Yes, we have to store order details to enable us to issue refunds, follow shipments and answer order queries. We do not use your data for any other purpose.
How do we store your details?
All data relating to your order is stored on a secure server
Do we hold your credit card details?
No, we never have access to your card details for online orders. Payment is made securely off-site with either Stripe, Opayo or PayPal, so we do not have access to your card details. If you prefer to order over the telephone, your order is processed securely through the Stripe or Opayo terminal and any card details are destroyed once the transaction has been completed.
About our privacy policy
The purpose of this statement is to explain to you how we may use your personal information when browsing and purchasing from this site
We collect the following information:
In order that we can monitor and improve this site, we may gather certain anonymous information about you when you use it, including details of IP address, operating system, browser, version, cookie details and the web site that you visited prior to our site.
Cookies are small pieces of information stored by your browser on your computer’s hard drive. Cookies are used to make the link between you and the information you have provided to the web site. This allows your shopping basket to be kept separate. Most web browsers automatically accept cookies, though you do not have to. If you disable cookies from your browser you will not be able to create a shopping basket or place an order.
We endeavour to take all reasonable steps to protect your personal information. All the data collected by us is stored on a secure server. The secure server software encrypts all information you input before it is sent to us.
Your credit card details
Any information sent to us is encrypted while being sent over the Internet. When it reaches us we then encrypt the content so that it can only be read by authorised personnel. This makes it very difficult for anyone to intercept your details.
We use SSL technology, an industry standard encryption technology that protects data during transit from being intercepted or misused.
Currently, all credit card transactions are handled by either the Stripe or Opayo payment gateways or PayPal – we do not at any time have access to your credit card details.
This site uses GeoTrust EV SSL CA 256-bit SSL encryption to offer secure communications by encrypting all data to and from the site.
How we use your personal information
We use this information to help us better understand your browsing and shopping requirements. Through this we believe that we can offer you more relevant and timely products and services and attempt to improve your browsing and shopping experience with us. The main uses of the data are:
We do not send random marketing emails to personal email addresses (spam)
At no point will we share your personal data with third parties.
Access to your personal data
You are entitled to a copy of all information we hold about you. Any incorrect information will be amended. If you are concerned that any of the information we hold on you is incorrect, or would like a copy of the information, please see below – “Contact Us”
External links
Please be aware that our site may provide access to other web sites by linking to them. We are not responsible for the data policies, content or security of these linked web sites.
Our terms
Please note that all products and services are supplied subject to our terms and conditions.
Contact Us
If you have any comments or queries in connection with our privacy policy, please email service@assergerrard.com or write to the Data Protection Administrator, Chimo Sheffield (Mfg) Ltd t/a AsserGerrard, White Rose Works, 137 Carlisle Street, SHEFFIELD S4 7LJ.