Easy 3-Step Ordering
To add engraving, simply fill in the appropriate box depending upon the number of character you want engraving - (please note some items only have space for engraving up to 15 characters) We don’t charge per character, just a simple two-tier price structure, which will be automatically added to your price. Then choose the font or style of engraving you prefer and finally click “Add to Basket” If no engraving is required then please go straight to “Add to Basket”.
Same Day Engraving
On weekdays our aim is to complete engraving and despatch within 24 hours of receipt of an order. During very busy periods this can get extended.
UK Next Day Delivery
Orders received before 10:00am can be booked for “Next Day Delivery” at check-out for a £7.50 surcharge. Then your order will be engraved if required and despatched for guaranteed delivery by 1pm the following day, (this does not include Saturday delivery). We do not engrave or despatch orders at the weekend.
As our goods are high quality/value we require a signature on delivery of your order, so please have it delivered to an address where some-one is available to sign for the delivery. Thank you.
*Please note, we are unable to accept returns of engraved items (except, in the case of damaged goods or engraving errors).
UK Delivery only
We offer FREE delivery to the UK Mainland on all orders over £80 and a “charge for” service to the Scottish Islands, Isle of Wight, Isle of Man, the Channel Islands and Northern Ireland. We aim to offer Fast Delivery to the most of the UK, however some areas such as Scottish Grampian & Highlands, Ireland, Jersey and Guernsey can be a 3-5 day service.
Where possible we aim to despatch same-day via either our 24 hour Courier Service or Royal Mail’s First Class Recorded service. If your purchase is in stock and we receive your order by 9am we will endeavour to despatch your order that day (excluding Fridays, Saturdays & Sundays).
Royal Mail’s First Class service however DOES NOT GUARANTEE next day delivery – if your order is urgent we recommend using “Next Day” delivery.
If you require NEXT DAY Delivery, please select this service in the Shopping Cart – Shipping Method.
Please do call us if you need your gift or cutlery urgently and we will do our utmost to help. 0114 272 3518.
For your security, your package must be signed for on delivery. If there is nobody at your delivery address to sign for your parcel, the delivery driver will leave you a note and the parcel will be held for collection at your local delivery depot, post office or sorting office, subject to which service we are using. The parcel will be held for seven days before being returned to us.
Returns Policy
All goods purchased from AsserGerrad may be returned for refund, exchange or replacement within 14 calendar days from receipt of delivery*. Before sending the parcel back to us, please contact us for a Returns Authorisation Number. You will be asked for the reason for the return including whether you will prefer a refund or exchange, plus whether the item has been used.
Please refer to our Refunds & Returns page here for full details.
*“14 calendar days from receipt of delivery” shall be defined as the date from when your shipment is received by you, being the date of signature that the package is received by you.